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Shipping Policy

Venuxe Shipping Policy

At Venuxe, we are committed to delivering your luxury handbags promptly and securely. Below is a detailed breakdown of our shipping options, costs, and estimated delivery times for different regions.

Shipping Zones and Costs

Zone 1: United States

Zone 2: Canada

Zone 3: European Union

Zone 4: United Kingdom

Zone 5: Australia and New Zealand

Zone 6: Rest of the World

Order Processing

All orders are processed within 1 - 2 business days from the time of payment confirmation. Please note that weekends and public holidays are not considered business days. During peak shopping seasons (such as holidays), order processing times may be extended by an additional 1 - 2 business days.

Shipping Carriers

We partner with reliable shipping carriers, including FedEx, DHL, and UPS, to ensure the safe and timely delivery of your orders. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on the carrier's official website to monitor the progress of your delivery.

Customs and Duties

For international orders (outside of the United States), customers are responsible for any applicable customs duties, taxes, and fees. These charges are determined by your local customs authority and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information on potential charges before placing an order.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact our customer service team at service@venuxe.com. Provide your order number and tracking information, and we will work with the shipping carrier to resolve the issue as quickly as possible.
If you have any further questions or need additional information regarding our shipping policy, please do not hesitate to reach out to our customer service team.
 

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